Close the gap between feedback and action
Polzy runs your surveys, reads every answer and turns what people tell you into owned actions they can see happen. For employees, customers, students, guests, or anyone you want to hear from.
Free for your first 1,000 responses a month
Ask, understand, act. Then show people what changed.
Polzy runs the whole feedback cycle, from the first question to the update that tells people what you did. You decide what gets sent, who acts on it and what is shared back.
On paid plans, a product specialist helps you set your workspace up.
Ask
Short surveys on the channels people already use: email, SMS or Slack, and WhatsApp through your own Telnyx or Twilio account. One question per screen, with a follow-up when a score is low.
Understand
Polzy reads every open answer, groups it into themes and explains what is driving your scores, in plain words. No exports and no spreadsheets.
Act
From Solo, turn each finding into an action with an owner and a due date. From Team, workflows follow up automatically, so nothing waits for the next meeting.
Show what changed
Share what you did with the people who answered. When they see their feedback lead somewhere, they keep answering next time.
Everything after the answer, in one place
See all featuresOne platform. Any audience.
Give every audience its own workspace, with the templates, themes and scores that fit the way they think.
Describe your audience. Polzy sets up the workspace.
Tell Polzy who you want to hear from in one sentence. It proposes the themes, the first survey, the channels and the score to track, and nothing is created until you approve it.
Know how your teams really feel
Run engagement surveys, weekly pulses and onboarding check-ins. Track eNPS per team and see which themes move it, before people start leaving.
Turn every customer into a reason to improve
Measure NPS and CSAT after each purchase or visit. Thank promoters automatically and follow up with unhappy customers the same day.
Follow up with every patient who had a bad visit
When a patient scores a visit low, Polzy asks what happened and alerts the care team by SMS, email or Slack, while there is still time to make it right.
Course evaluations students actually finish
Short, mobile-friendly evaluations per course, with results per teacher and term. Students answer in two minutes, and teachers see what to change next term.
Hear from guests before, during and after
Collect expectations before the event, send a short survey after each session and a full one afterwards. See scores per session, and for themes such as speakers and venue.
Works with the systems your people already live in
Connectors for chat, email and SMS, HR and directory sync, task tools and automation. Credentials stay per workspace. HR and directory sync from Team; chat, task tools and automation from Business.
PersonioPeople sync
SlackDirect messages
TeamsPosts to a channel
TwilioSMS & WhatsApp
NotionWrite results to a page
WorkdayPeople sync
BambooHRPeople sync
ShopifyTRIGGERSOrders → campaigns
n8nSelf-hosted automation
MailgunTransactional email
Entra IDDirectory sync
SendGridOr your own SMTP
Google SheetsEvery response, appended
ZapierAutomate what happens nextSurveys people actually finish
Tap through three real surveys. One question per screen, done in under three minutes.
Reach people where they are. Keep talking after they answer.
Polzy sends the survey link by email, SMS or Slack, and by WhatsApp through your own Telnyx or Twilio account. When someone leaves a comment, you can reply in an anonymous conversation without ever seeing who they are.
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Ask Polzy does the work. You approve it.
Describe what you need in your own words. Polzy sets up the workspace, drafts surveys, builds workflows and reports, and changes campaigns and settings, and you see each change before it is made.
Here is the plan: three changes, and nothing happens until you approve each one.
Create survey
- Title
- Night shift pulse
- Questions
- 5
- Themes
- Workload, Wellbeing
Update campaign
Night shift · monthly- Reminder days
- 3, 7
Create workflow
- Name
- Low workload → manager
- Steps
- Workload score below 40 → create an action for their manager, due in 3 days
Here’s why teams trust Polzy
Data stored in the EU
The app and the database run in Amsterdam, and uploaded files stay in the EU. AI, email and SMS go through providers in the United States, under Standard Contractual Clauses: see the sub-processors.
Anonymity you can prove
Grouped results respect the privacy floor everywhere. Connectors get each anonymous answer without a name, a person’s fields or a time of day.
Access you control
Roles, sign-in limited to your own email domains, and a session length set by your organization.
No training on your data
Polzy AI runs on Claude. Your text never trains shared models.
ISO 27001 and SOC 2 are on our roadmap.
Close the feedback gap.
Free for your first 1,000 responses a month. Team and Business start with a free trial.